Having deprovisioned your previous Pope, you thought your work was done. But just as soon as you’ve settled back into you desk chair you see it – white smoke wafting up from the chimney. It’s time to provision a new Pope!
Step 1 – Meet the new Pope
First things first, go meet the new Pope. Invariably new Popes arrive with panoply of devices that they want connect to continue to be able to use, and this one is no different. You and your CISO take an inventory of all the gadgets the new Pope wants to use: iPhone, Android tablet, Xbox, Chromebook, etc. With list in hand, you’ll have to start working with your security and device management peers on a strategy to quickly get those devices working with your infrastructure. (If the new Pope doesn’t get his time playing WoW: Mist of Pandaria, he gets a bit grumpy.)
Step 2 – Don’t wait for HR
You can’t leave the Pope just to sit on his mitre and wait for access to business systems. The new Pope has got to be productive minute one of his Popehood. But unfortunately, the new Pope won’t be in the HR feed until the next payroll run, which isn’t for another 12 days. Mussolini might have made the trains run on time but not even he could do anything about HR. To be fair, a new Pope isn’t really a new hire but a strange combination of a transfer and a new persona; needless to say, HR is going to need to take their time. This means you cannot wait for the HRMS to signal the user provisioning system to kick into action. Time for the manual bypass! Hand register the new Pope in the user provisioning system, but be ready for some strangeness when the new Pope does finally show up in the HR feed – misspellings, wrong job codes, and missing data will lead to odd provisioning events.