Facebook privacy revisited: Privacy Mirror version 2

Facebook’s recent changes to its privacy system has been garnering a lot of attention and not a lot of it is good. Both the EFF and Kaliya Hamlin (via ReadWriteWeb) have written up their takes on the matter and, all in all, I think they are decent assessments.

With all the supposed changes in Facebook’s privacy system, I decided to revisit my work with Privacy Mirror (you can catch the backstory: here and then here). Having retested PM with both friends and strangers, here’s what I’ve learned: Plus ça change, plus c’est la même chose.

The more things change, the more they stay the same.

Facebook’s inconsistent treatment of privacy still remains. In a nutshell, what a 3rd party developer can see in your profile, having been granted access to you via your friends, directly depends on whether you have the same application they do. If you and your friends use the same Facebook app, then the 3rd party developer will see your profile (and photos and posts, etc.) as if that developer was your friend. If you do not use the same Facebook app that your friend does, then the 3rd party application is subject to a different set of constraints.

I question whether the recent changes Facebook has instituted have even remotely satisfied Commissioner Stoddart’s concerns with Facebook, specifically 3rd party access to user information. Although users can control the scope of disclosure of their posts a bit better, defaulting settings to “Everyone” access as well as potentially making user’s social graphs public undermines any attempt to cast Facebook in a pro-user control light.

There’s also a nit I’d like to pick with the privacy settings system in Facebook – inconsistent save behavior. In some cases, Facebook automatically saves changed to privacy settings. In some cases, you have to press Save. This is a small point but it points to a larger issue. If service providers do not provide their users with meaningful, usable choices when it comes to controlling privacy and disclosure controls, but instead heap more controls in hard to find places, then these service providers have not aided their customers in the least. More user choices only equals more user control if those choices are clear, consumable, and centralized.

If you want to conduct some of your own testing of Facebook’s privacy system, feel free to play with Privacy Mirror. The following are new features I’ve added:

  • PM tests to see if the person your are pointing the Mirror at is a Privacy Mirror user. If they are you’ll get results based on their privacy settings with respect to you as a person. If they aren’t you’ll get results based on their privacy settings with respect to Privacy Mirror being a 3rd party application. This behavior is core Facebook Platform behavior which I feel is inconsistent and puts people at a disadvantage.
  • PM tries to find some photo albums that the person may have added
  • PM tried to find some photos that are tagged with the person in question
  • Added the ability to point the Mirror at a specific person better using their username
(Cross-posted from Burton Group’s Identity Blog)

Looking beyond the Privacy Mirror

Over the last two weeks, I have been using my homegrown Facebook application, Privacy Mirror, as a means of experimenting with Facebook’s privacy settings. Although Facebook provides a nice interface to view your profile through your friends’ eyes, it does not do the same for applications. I built Privacy Mirror with the hopes of learning what 3rd party application developers can see of my profile by way of my friends’ use of applications. I have yet to speak with representatives of Facebook to confirm my findings, but I am confident in the following findings.

Imagine that Alice and Bob are friends in Facebook. Alice decides to add a new application, called App X, to her profile in Facebook. (For clarity’s sake, by “add”, I mean that she authorizes the application to see her profile. Examples of Facebook applications include Polls, Friend Wheel, Movies, etc.) At this point, App X can see information in Alice’s profile. App X can also see that Alice is friends with Bob; in fact, App X can see information in Bob’s profile. Bob can limit how much information about him is available to applications that his friends add to their profiles through the Application Privacy settings. In this case, let’s imaging that Bob has only allowed 3rd party applications to see his profile picture and profile status.

After a while, Alice tells Bob about App X. He thinks it sounds cool and adds it to his profile. At this point if App X, via Alice’s profile, looks at Bob’s profile it will see not only his profile picture and status but also his education history, hometown info, activities and movies. That is significantly more than what he authorized in his Application privacy settings. What is going here?

It appears what’s going on is that if Alice and Bob both have authorized the same application, that application no longer respects either user’s Application Privacy settings. Instead, it respects the Profile Privacy settings of each person. In essence, App X acts (from a privacy settings point of view) as if it were a friend of Alice and Bob and not a third-party application.

Putting my privacy commissioner hat for a moment, I’d want to analyze this situation from a consent and disclosure perspective. When Bob confirms his friendship with Alice he is, in a sense, opting in to a relationship with her. This opt-in indicates that he is willing to disclose certain information to Alice. Bob can control what information is disclosed to Alice through his Profile Privacy settings and this allows him to mitigate privacy concerns he has in terms of his relationship with Alice.

What Bob isn’t consenting to (and is not opting in to) is a relationship with Alice’s applications. Bob is completely unaware of which applications Alice currently has or will have in the future. This is an asymmetry of relationship. It is entirely possible that Alice and Bob will have applications in common and once they do the amount of profile information disclosed (by both of them) to an application can radically change and change without notice to either Alice or Bob. Furthermore, it is unclear which Facebook privacy settings Bob needs to manipulate to control what Alice’s applications can learn about him.

This lack of clarity is harmful. It shouldn’t take a few hundred lines of PHP, three debuggers, and an engineering degree to figure out how privacy controls work. This lack of clarity robs Facebook users of the opportunity to make meaningful and informed choices about their privacy.

This experiment started after I read the Canadian Privacy Commissioner’s report of findings on privacy complaints brought against Facebook. This report raised significant concerns about third-party applications and their access to profile information.

As of the beginning of Catalyst (today!), Facebook has about 15 days remaining to respond to the Canadian Privacy Commissioner’s office, I hope that this issue about third party applications and privacy controls is meaningfully addressed in Facebook’s response.

(Cross-posted with Burton Group’s Identity Blog.)

Further findings from the Privacy Mirror experiment

I find that I rely on my debugging skills in almost every aspect of my life: cooking, writing, martial arts, photography… And it helps when you’ve got friends who a good debuggers as well. In this case, my friends lent a hand helping me figure out what I was seeing in my Privacy Mirror.

The following is a snapshot of the Application Privacy settings I have set in Facebook:

Facebook Application Privacy Settings

Given these settings, I would expect that the Facebook APIs would report the following to a 3rd party application developer:

  • My name
  • My networks
  • My friends ids
  • My profile status

Continue reading Further findings from the Privacy Mirror experiment