If you don’t know where you are going, no road will take you there

Apologies to Lewis Carol and the Cheshire Cat.

Mark MacAuley makes me laugh. He is a funny guy, but that’s not why he makes me laugh. He makes me laugh when he finds situations like this one:

I spoke to a non-US Government Agency yesterday about their Identity Management initiative. Turns out they are hung up on an architecture. Why? Because there is no identifiable (or identified) business process for them to build for. The business users are saying – Just buy a tool and it’ll take care of it that’s what their workflows are for’. Those of us who do this for a living are probably smirking or laughing out loud at the comment. Typical, but one of the leading causes of unsuccessful projects.

Why is this funny? Because I already know this project is doomed to fail and all you can do is shrug your shoulders and laugh.

Having “the business” abdicate its role as the driver of any project like this is criminally irresponsible. (For you hardcore cynics, I don’t care that this is a government example; that’s not an excuse.) Identity Management is waking up from its speed and feeds adolescence. More importantly, the market is starting to snap out of its IT-induced hypnosis, and it is business that will benefit. The business cannot simply punt on an opportunity like this.